Group booking

If your group consists of 8 or more, you can benefit from special privileges at Guest Services where you will receive our Welcome Pack, with the necessary information for your visit and the Fashion Passport which guarantees a further 10% reduction in participating stores to all group members.

Visiting with a group? Let us know! All pre-booked groups now enjoy our Exclusive New Group Benefits including;

  • Fashion Passport entitling all passengers to a 10% discount in participating stores
  • Operator meal vouchers for the driver and tour leader, offering exclusive discounts in selected restaurants and cafés 
  • £5 Gift Card for the coach driver
  • Reserved coach parking subject to availability 
  • Exclusive details of current offers in selected stores 


Upon arrival, drivers/tour leaders must sign-in at our Guest Services located next our Clarks store to collect their welcome packs.

Bookings must be made at least 24 hours prior to arrival. Maximum two operator lunch voucher per group. 

We also offer free wheelchair hire. These must be booked in advance so please add this onto your booking request. 

For any queries please call 01773 545 000 or email

Lead passenger details

All fields are required unless indicated as optional

Opening times


09:00 - 19:00

  • Monday

    09:30 - 20:00

  • Tuesday

    09:30 - 20:00

  • Wednesday

    09:30 - 20:00

  • Thursday

    09:30 - 20:00

  • Friday

    09:30 - 20:00

  • Saturday

    09:00 - 19:00

  • Sunday

    10:00 - 17:00

Popular Times

Popular times