Group booking

If your group consists of 12 or more, you can benefit from special privileges at Guest Services where you will receive our Welcome Pack, with the necessary information for your visit and a Fashion Passport which guarantees a further 10% reduction in participating stores to all group members.

All pre-booked groups enjoy our exclusive benefits including;

  • Meet and Greet service
  • VIP Welcome Packs
  • Fashion Passport entitling all passengers to a 10% discount in participating stores
  • £10 McArthurGlen Gift Card for the coach driver which can be spent throughout the centre, including restaurants and cinema
  • Free coach parking


To book please fully complete the online booking form below.

Our coach drop off point is the layby located alongside the Next store. 15 minutes prior to arrival we ask drivers/tour leaders to call Guest Services and a member of the team will meet and greet you and dristribute your welcome packs.

Bookings must be made at least 24 hours prior to arrival. 

We also offer free wheelchair hire. These must be booked in advance so please add this onto your booking request. 

For any queries please call 01656 665700 or email

Lead passenger details

All fields are required unless indicated as optional

Opening times


10:00 - 20:00

  • Monday

    10:00 - 20:00

  • Tuesday

    10:00 - 20:00

  • Wednesday

    10:00 - 20:00

  • Thursday

    10:00 - 20:00

  • Friday

    10:00 - 20:00

  • Saturday

    09:00 - 19:00

  • Sunday

    10:00 - 18:00

Popular Times

Popular times